Found Stair Steps while searching the internet for my stair project. Reading "ABOUT" Tom prompted me to contact him as he shares the same values as me. Customer reviews were impressive which convinced me that Tom is the man for the job. What really was impressive is that all staining is done offsite which meant no waiting for the steps to dry between staining. Also very impressive is that Tom got back to me promptly by phone and email as well as keeping me informed.... something other companies failed at.
Tom and his crew removed and replaced the carpeting with hardwood on 2 sets of stairs at a very reasonable price. He made suggestions of replacing the posts and spindles for an updated look which I appreciated and was glad that I took his advice. He also saved me some money by keeping the existing banister and stringers matching the stain perfectly. The finished project looks truly amazing.
Tom is very honest, very knowledgeable and takes great pride in his work. He was not happy until I was happy. He did go above and beyond with extras when a few things needed to be touched up. You will not be disappointed if you hire Tom.
Thank you Tom and crew for my beautiful stairs.